Secure payment

Secure Payment

At WazobiaExpress Marketplace, your security is our top priority. We use trusted and encrypted payment solutions to ensure that your personal and financial data remains private and protected during all transactions on our platform.

1. Secure Payment Gateways

All payments on our site are processed through reliable and PCI-DSS compliant payment gateways. These providers use SSL (Secure Socket Layer) encryption and advanced fraud protection systems to ensure your transactions are safe.

2. Accepted Payment Methods

  • Debit/Credit Cards (Visa, MasterCard, Verve)
  • Bank Transfers (via secure gateway integration)
  • Mobile Money & USSD (where supported)
  • Wallet-based payments (Coming Soon)

3. Fraud Protection

To protect against fraud and unauthorized transactions, we verify each order through automated and manual checks. Suspicious activity is flagged and investigated. We may contact you for verification before processing your order.

4. Payment Confirmation

Once your payment is successfully completed, you will receive a confirmation email or SMS with your transaction details. You can also track the status of your payment and order in your account dashboard under "My Orders."

5. No Hidden Charges

We believe in transparency. You will always see the full cost of your order, including any delivery or transaction fees, before checkout. There are no hidden charges.

6. Refunds and Disputes

In case of cancellations, overcharges, or issues with your order, eligible refunds are processed through the same payment method used. Please allow 5–10 business days depending on your bank or provider.

7. Your Role in Staying Secure

  • Never share your card or login information with anyone.
  • Ensure you are using a secure internet connection when placing orders.
  • If you suspect unauthorized access to your account, contact us immediately.

8. Contact Us

  • Email: support@wazobiaexpress.com
  • Phone: +2347060872647
  • Address: Wazobia Enterprise IT Services, Enugu, Nigeria