Shipments and returns

Delivery Times:

  • Standard Delivery: Packages are generally dispatched within 3-5 business days after receipt of payment and are shipped via our (Wazobiaexpress) shipping method(s). If you prefer delivery by UPS or DHL with required signature, an additional cost will be applied, so please contact us before choosing this method.
  • Expedited Delivery: Expedited deliveries are dispatched within 1-2 business days. Please note that additional payment may apply.

Shipping Fees: 

Shipping fees are calculated based on the delivery destination, package weight, and selected delivery speed. The exact cost will be displayed during the checkout process. On some occasions, shipping fees may be agreed after the order has been accepted. 

Order Processing:

  • Orders are typically processed within 1-5 business days.
  • You will receive a confirmation email with information once your order is shipped. If tracking is applicable to your order, the information will also be included.


Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.